az support

Manage Azure support resource within the selected subscription.

Manage support ticket chat transcript.

List all chat transcripts for a support ticket under subscription.

Get chatTranscript details for a support ticket under a subscription.

Manage support ticket communications.

Adds a new customer communication to an Azure support ticket.

List all communications (attachments not included) for a support ticket.

You can also filter support ticket communications by CreatedDate or CommunicationType using the $filter parameter. The only type of communication supported today is Web. Output will be a paged result with nextLink, using which you can retrieve the next set of Communication results.

Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.

Get communication details for a support ticket.

File operations for a specified subscription.

File workspaces for Azure Support for the specified subscription.

Create a new file workspace for the specified subscription.

Get details for a specific file workspace in an Azure subscription.

List all the Files information under a workspace for an Azure subscription.

Get details of a specific file in a work space.

Uploads a file to a workspace for the specified subscription.

Create and manage Azure support ticket with a subscription.

Creates a new support ticket for Quota increase, Technical, Billing, and Subscription Management issues for the specified subscription.

Lists all the support tickets for an Azure subscription. You can also filter the support tickets by Status, CreatedDate, ServiceId, and ProblemClassificationId using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets.

Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. Default is CreatedDate >= one week.

Get ticket details for an Azure subscription. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.

Update API allows you to update the severity level, ticket status, advanced diagnostic consent, secondary consent, and your contact information in the support ticket.

Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.

Manage Azure support resource without a subscription.

Manage support ticket chat transcript.

List all chat transcripts for a support ticket.

Get chatTranscript details for a no subscription support ticket.

Manage support ticket communications.

Adds a new customer communication to an Azure support ticket.

List all communications (attachments not included) for a support ticket.

You can also filter support ticket communications by CreatedDate or CommunicationType using the $filter parameter. The only type of communication supported today is Web. Output will be a paged result with nextLink, using which you can retrieve the next set of Communication results.

Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.

Get communication details for a support ticket.

File operations for no subscription.

File workspaces for Azure Support.

Creates a new file workspace.

Gets details for a specific file workspace.

List all the Files information under a workspace.

Get details of a specific file in a work space.

Uploads a file to a workspace.

Create and manage Azure support ticket without a subscription.

Creates a new support ticket for Billing, Subscription Management, and Technical issues for no subscription.

List all the support tickets.

You can also filter the support tickets by Status, CreatedDate, ServiceId, and ProblemClassificationId using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets.

Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. Default is CreatedDate >= one week.

Get details for a specific support ticket. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.

Update API allows you to update the severity level, ticket status, advanced diagnostic consent, secondary consent, and your contact information in the support ticket.

Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.

Azure services and related problem categories.

List all the Azure services available for support ticket creation. Always use the service and problem classifications obtained programmatically. This practice ensures that you always have the most recent set of service and problem classification Ids.

Problem classifications for an Azure service.

List all the problem classifications (categories) available for a specific Azure service. Always use the service and problem classifications obtained programmatically. This practice ensures that you always have the most recent set of service and problem classification Ids.

Get problem classification details for a specific Azure service.

Get a specific Azure service for support ticket creation.